Last updated February 2021.

Vrbo is all about helping families spend quality time together, safely. COVID-19 continues to impact travel in different areas around the globe, so let’s look at ways you can travel smart.

Know before you go

  • Check for COVID-19 travel restrictions. COVID-19 testing and quarantine requirements are changing rapidly. Use this helpful tool to see specific travel restrictions by country. Be sure to check your departure city and destination.
  • Review the property’s cancellation policies. They apply even if your reservation is affected by COVID-19.
  • Consider purchasing travel insurance. Travel Insurance may provide coverage for illness due to COVID-19 should you be diagnosed and prevented from travel at the time of your departure. Check out the Generali Travel Protection page for more information.

Canceling or modifying your trip

Hosts determine the cancellation and refund policies for most homes in our marketplace. If you want to make changes outside the cancellation policy window, reach out to them through your traveler account for options.
  • To change the dates of your trip - You can request to modify your trip dates from your Vrbo account or communicate directly with the host through our secure messaging system.
  • To cancel your trip - Some reservations may be eligible for self-service cancellation via your Vrbo account in My Trips. If you don’t see the button to cancel, contact the host.
If you purchased Travel Insurance with us, you can request a travel insurance voucher for future dates.Also, you might have limited trip protection if you booked with certain credit cards. Contact your financial institution to see what coverage you might have.

We designed our Book with Confidence program to protect you from fraudulent listings and property misrepresentation. It doesn't cover cancellations due to unforeseeable circumstances, such as COVID-19.

Important resources

We strongly recommend that all guests and hosts follow health and safety information from health officials as well as travel advisories from local authorities.